Once a gift card order has been placed, the value of the gift card cannot be changed.
If your gift card has not yet been delivered, our Guest Experience team may be able to assist with canceling your order.
Please contact Guest Experience by submitting a request or by calling us at 866-211-3369, Monday through Saturday from 9:00am–9:00pm ET, and we’ll do our best to help.
If the gift card has already been delivered, it is considered active and cannot be canceled or modified.